Frequently asked questions

Find quick answers to the most common questions about our services, appointments, and patient care.

Do I need an appointment?

No. Walk-ins are welcome during business hours. You can also book an appointment online for added convenience.

Do you offer COVID-19 testing and treatment?

Yes. We provide COVID-19 testing and treatment guidance based on your symptoms and medical needs.

Do you provide women’s health services?

Yes. We offer pregnancy testing, vaginal infection evaluation, pelvic pain evaluation, STD screening, urinary symptoms, menstrual concerns, and basic gynecologic urgent visits.

Do you offer physicals?

Yes. We provide annual physicals, school physicals, sports physicals, camp physicals, pre-employment physicals, and DOT physicals.

What conditions do you treat?

We treat common urgent care needs such as cold, flu, fever, cough, sore throat, sinus infections, allergies, asthma, UTIs, rashes, pink eye, and minor injuries.

Do you treat minor injuries?

Yes. We treat cuts, minor burns, sprains, strains, back pain, joint pain, sports injuries, and wound care.

What on-site testing do you offer?

We offer rapid flu testing, rapid strep testing, COVID testing, urinalysis, pregnancy testing, blood glucose testing, basic lab work, and EKG.

When should I go to the emergency room?

Call 911 or go to the nearest ER for chest pain, severe breathing problems, stroke symptoms, severe bleeding, major trauma, or any life-threatening emergency.

Need care today?

Book online or call Basin Urgent Care.

Fast, compassionate care for everyday urgent medical needs.

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Convenient urgent care for everyday illnesses, minor injuries, physicals, testing, and non-life-threatening medical needs.

Emergency? Call 911 or go to the nearest emergency room for chest pain, severe bleeding, stroke symptoms, difficulty breathing, major trauma, or life-threatening symptoms.

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